Terms & Conditions

Welcome to Poundvester Safaris! By booking a safari or using our website and services, you agree to the following Terms & Conditions. Please read them carefully.

1. About Us

Poundvester Safaris is a registered Kenyan tours and travel company specializing in safari packages, beach holidays, and travel-related services across East Africa.

2. Booking and Payment

a) How to Book

To confirm your booking, a completed inquiry form must be submitted and a deposit paid as per our instructions.

b) Payment Terms

• A deposit of 30–50% is required to secure the booking.
• The balance is due 7–14 days before the start of the safari unless otherwise agreed.
• Accepted payment methods: bank transfer, mobile money (Mpesa), or other methods as advised.

c) Currency

All prices are quoted in US Dollars (USD) unless otherwise stated.

3. Cancellations and Refunds

a) Cancellation by Client

If you cancel your trip, the following charges apply:

• More than 30 days before departure: 25% cancellation fee
• 15–30 days before: 50% cancellation fee
• Less than 15 days: 100% cancellation fee

Refunds will be processed within 21 business days. Bank or transfer charges may apply.

b) Cancellation by Poundvester Safaris

We reserve the right to cancel a tour due to unforeseen circumstances. In such cases, clients will receive a full refund or offered an alternative of equal value.

4. Safari Inclusions and Exclusions

Each tour package clearly lists what is included and excluded. Generally, packages include:

• Park entry fees
• Accommodation
• Meals as indicated
• Transport and guide services
• Bottled water during game drives

Not included unless stated:

• International flights
• Travel insurance
• Visa fees
• Personal expenses
• Tips and gratuities

5. Travel Insurance

We highly recommend all travelers obtain comprehensive travel insurance covering health, trip cancellations, and lost luggage.

6. Changes to Itinerary

While we strive to deliver the itinerary as described, changes may occur due to weather, safety, park regulations, or logistical issues. We reserve the right to modify the itinerary for your safety and comfort.

7. Liability

Poundvester Safaris will not be held liable for:

• Delays or cancellations caused by airlines, government actions, or natural events
• Illness, injury, or loss of property during the tour
• Acts of negligence by third-party service providers (e.g., hotels, airlines)

We take all reasonable precautions to ensure your safety and satisfaction.

8. Passports, Visas & Health

It is your responsibility to ensure that you have a valid passport, visa, and meet health requirements for the countries visited. We provide support and guidance but are not responsible for entry denial.

9. Use of Photos and Testimonials

By participating in a safari, you agree that Poundvester Safaris may use photos or videos taken during your trip for marketing purposes (unless you request otherwise in writing).

10. Governing Law

These Terms & Conditions are governed by the laws of the Republic of Kenya. Any disputes shall be resolved through amicable negotiation or, if necessary, through Kenyan courts.

11. Contact Us